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Revised (Nov 25 2008)
Satisfaction surveys
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Questions to consider:
- How will the school board analyze and use the results of the satisfaction surveys?
- What are the participation rates from local schools? How can we raise them?
- How will we report results and cautions to the school community, staff and the public?
- What role should the results play in our school and district planning?
- Do we want to add questions to our district’s next satisfaction survey?
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Satisfaction surveys are part of the accountability cycle and provide a way for the Ministry of Education to gather information from parents, students and school staff across BC about how schools are doing. The satisfaction survey focuses on achievement, human and social development and safety.
Questions include:
To STAFF
- Do teachers collaborate to plan for instruction?
- Is the physical condition of the school welcoming?
To PARENTS
- Are you satisfied with the development of your child’s writing skills at school?
- Are personal differences respected at your child’s school?
- Are you given the opportunity to be involved in school planning activities [for example, goal setting, safe school planning, school improvement]?
To STUDENTS
- At school, are you bullied, teased, or picked on?
- At school, do you respect people who are different from you [for example, think, act or look different]?
Provincial results are used to measure the satisfaction levels of different groups across the province and proportional school differences. District results help boards develop their district achievement contracts while school results help school planning councils set school plans.
School districts may add questions to the electronic satisfaction survey. Currently, there is no charge to districts that want to add questions to the surveys distributed to participating schools in their district. Questions must be submitted to the ministry designated electronic survey service provider in November. All results are made public.
For more information about satisfaction surveys, see Section 5, Reference materials, Achievement and assessment.
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